Shipping & Policies

Payment Methods

  • Accepts Etsy gift cards

Payments

>> INTERNATIONAL BUYERS:
Please remember we are not responsible for any customs/import duties/international taxes that your country may charge you upon delivery.

>> INDIANA BUYERS:
Please note we do charge %7 Indiana State Sales Tax.

Shipping

>> Items marked 'Ready to Ship' are shipped within 3 business days. Items marked 'Made to Order' need the specified time allowed to be made (see items description). You will receive an email confirmation with tracking number the day your item is shipped. We usually ship Tuesday & Friday.

>> If you need an order rushed - please ask! We are happy to help if we can. For extra, we can overnight an item if it's in stock.

Refunds

>> Returns - We accept returns. You must to contact us & mail the item back within 7 days of receiving. We can only refund the price of the item, shipping costs are non-refundable, and you are responsible to pay the return shipping. Items must be returned in new condition.
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Please note items with custom engravings or initials are not returnable. Neither are custom sized garments, or custom colors.

>> Exchanges - You can exchange an items for another size or color, just contact us. Must be in new condition, all shipping costs are your responsibility.

>> Cancellations - If you are paying installments and wish to cancel, you may. However if the item is custom made the first 50% of your total order is non-refundable, to cover initial supplies & work involved. The remaining 50% including any unused shipping charges are fully refundable.

Additional

Giving our customers an easy, positive & personal experience is very important to us. We take pride in our work, and love what we do.
Thank you for supporting real people, small businesses, and handmade work! Amy & Lisa


All designs, images and content copyright © FolkOfTheWood 2017. all rights reserved.

Frequently Asked Questions

Care instructions

Some of our items are machine washable, others are not. Please read item descriptions or ask us if you are unsure. Leather/fur should never be put in a washing machine. Linen & faux suede fabrics should never be put in a dryer, should hang to air dry only. When using a washing machine for linen or cotton clothing, use a gentle, cold cycle.

Custom and personalized orders

We love creating custom pieces, contact us with your ideas!

International Shipping

Yes we ship all over the world! But please remember we are not responsible for any additional customs/VAT/import taxes that your country may charge you upon delivery.

Legal imprint