Date: Mon, 13 Nov 2000 incredible site! tons of information about the mandolin. i'm planning on ordering soon, thanks for the great service! Lee Chung

Date: Mon, 13 Nov 2000 Hi Mickey-Just wanted you to know the Dean banjo is the mail today. I sent it thru the Post office, so you should get it on Thursday or Friday. I also insured it just in case. Enjoyed visiting your store and I really like the Whyte Layde. Thanks for the trade in and good deal on the banjo. You've made a customer for life and I will tell all my friends. Best wishes, Jim

Date: Mon, 13 Nov 2000 Mickey: Yes, I'm absolutely in love with the banjo (Gold Tone Cripple Creek)! The sound and feel of it touch my soul in ways the guitar never has. I'll return when I can play it some, and am ready to upgrade to the Whyte Layde. I'll keep you posted re: my progress. Thanks for your help. Phil

Date: Mon, 13 Nov 2000 Mickey: I got the banjo (Deering Goodtime) just now. Thanks for all your help... you have been really great to deal with. Let me know if you need any recommendations ever. I will let you know what she thinks of the banjo when she opens it. Thanks! Missy

Date: Mon, 13 Nov 2000 Mickey, It got here today (the Wildwood Troubador Open-Back Banjo)! I fell in love with it on sight! Plays wonderful! Bueatiful tone! Very nice natural wood bueaty. That Folk of The Wood strap is great. Can you send me one of those with the other banjo when it comes in? Count me as one happy customer! First and Second Time.Would be happy to reccommend you to others. Will update you more latter. Thanks! Paul Mills

Date: Fri, 10 Nov 2000 Mickey, I just opened the package from FOTW and wow!! Early X-mas for me!! What a nice banjo! I am very pleased..I love the way it sounds and I like the cut out for frailing. Thanks for talking me into the upgrades..Still need a book and capo. Thanks again for taking the saga back (on the full trade-up policy). You have a great policy...jp

Date: Fri, 10 Nov 2000 Hellow, Yesterday I received F-4mandolin. It was very good condition and has so beautiful body. I am very much satisfied with it and appreciate with you !! Sincerly, Yoshie Sato Kyoto, Japan

Date: Wed, 8 Nov 2000 Very pleased with the qusality of your merchandise and service. Thanks! Chris

Date: Tue, 7 Nov 2000 Hi Mickey, The (Trinity College) Bouzouki has arrived yesterday and I'm very happy with it: It looks very nice, It's worked well and it sounds fantastic! The sound of the pick-up is also v e r y good (much better than the Fishman in my acoustic guitar), and as the playability is also quite good, there's only one thing missing: I need a lot of practice (but it's not too difficult to change from the mandolin). Thanks a lot - viele Grüße an Sophia Norbert Feinendegen, Germany

Date: Tue, 07 Nov 2000 Just got the used mid-missouri m-4 mandolin and case. It is really a very beautiful instrument. Thanks so much for all your help--I'll certainly be back. Hoping all is well. Chris Campolo

Date: Mon, 6 Nov 2000 Hi guys, the (Gold Tone) banjo arrived safely today, what a great instrument !. I've only stopped playing it because my fingers are sore. Beats playing my old beat up wreck. many thanks for your trouble, I recommend your services to every one. Kindest regards, Chris Goodfellow   

Date: Fri, 03 Nov 2000 Dear Folk of the Wood, Just wanted to let you know that we received the Cremona SV 320B violin today. It is exceptionally beautiful--and your set- up was perfect! Thanks so very much for your outstanding and extrordinary efforts to insure that the violin exceeded our expectations! It is very unusual to see a business take the kind of care that you have. I know that we will enjoy playing it and we will most definitely be a return customer. Sincerely, David and Jeanne Burns

Date: Thu, 2 Nov 2000 Dear friends at Folk of the Wood: I received my new Kentucky KM-150S today, and it looks and sounds great! Thanks for getting it to me so quickly. It is my first mandolin, and I spent a few months looking around on the internet and in my hometown. When it came time to buy, there was no question where I would go--your service is amazing and your prices compare with anyone. I want you to know that you have a very satisfied customer. Sincerely, Doug Koskela

Date: Thu, 2 Nov 2000 love your site- i purchased a goldtone OB-250 a few months ago from you and have played it every day since...it's got a great tone and i truly believe i'll be playing banjo for many years to come. thanks for your help, and thanks for taking the time to help others make music! Seth Fields

Date: Thu, 2 Nov 2000 Nice website and very helpful and informative. Tom Olson

Date: Thu, 2 Nov 2000 Hi folks, First, let me apologize for the harsh attitude I presented when Dawn Riley and I received the wrong instrument last week. I've only purchased a few items over the net and I have had more bad experiences than good, including having to threaten legal action and posting horror stories to newsgroups to be reimbursed. I hope you can understand my aggravation and forgive me. You people made right on the order and we received the proper violin in beautiful condition 2 days after we contacted you. Thank you for your quick action in correcting the problem! Again, thank you for everything! George

Date: Thu, 2 Nov 2000 Mickey, I did get the M-11 in the mail. Everything is fine with it. I put some slightly heavier guage strings on it and to me it sounds and feels much better. Do you have a catalog with items that are not on your website?? If so, can you please send one to me. I'm interested in your string and pick selection. thanks, gary

Date: Wed, 1 Nov 2000 Mickey, Just wanted to say, "thanks" for the nice deal on the (Weber) Bitteroot, which came today. It looks, plays and sounds great! It has upstaged the fiddles it hangs on the wall with. Ben

Date: Tue, 31 Oct 2000 Hi, Thanks Again, your service, knowledge, understanding, and advice is truly "Amazing". Sincerely, Buck

Date: Tue, 31 Oct 2000 Thank you I received my mandolin!! Hi Mickey- Just a note to let you know we got the mandolin!! It is beautiful, I know it will sound a lot better after a few lessons. Rhonda

Date: Tue, 31 Oct 2000 I really like your site, I especially like the artwork.

Date: Sat, 28 Oct 2000 Hi Mickey, Received the Kentucky KM-1000 and the check, very nice. I can't tell what a pleasure it has been working with you on this deal. Really, just great. I will be glad to recommend you to anyone, anytime. Let me know if you run across a good deal I might be interested in. Thanks..........Dan

Date: Sat, 28 Oct 2000 I just got my new (Saga) style three banjo and am tickled pink !!! my boys can`t even watch T.V. ha ! ha ! I didn`t even know about your trade-up policy until after my purchase. just one more reason to spread the word huh! The folks at the post office said we had brightened their whole day...... so thanks from Tennessee ! Keep up the good work! Steve White Cleveland,Tn.

Date: Fri, 27 Oct 2000 Dear Mickey: I just wanted to let you know how happy I am with the Weber Bridger Octave Mandolin which I recently bought from you. It is a wonderful instrument--well balanced, great tone, and good looking too. I also appreciate the set-up adjustment you made before shipping to me, as you got the action just the way I like it. This was also my first time to use your trade-up policy, giving me 100% trade value on the Sage 1 which I traded for the Bridger Octave. That is a terrific program you offer. It certainly makes it difficult to buy from anyone else. Thanks again, and I will look forward to doing business with you again in the near future. Ron Maness

Date: Fri, 27 Oct 2000 BTW Mickey, the Regal Squareneck I bought from you is great. I'm real happy with it. I just wish I had more time to practice. Eric Larson

Date: Wed, 25 Oct 2000 great website; great products and prices...am ordering TC octave mando w/case from you and hopefully a case for my Vega style N tenor banjo...had fun and informative conversation with Susie yesterday...THANKS for responding to my emails... you have terrific video samplers (have DSL connection, so downloads only take a few seconds)....Scotty

Date: Wed, 25 Oct 2000 Hi Mickey, What an incredulous web site. Where else in the world could a person find a site where he could hear and see the instruments of choice (mandolin being mine) without having to drive many, many miles to to play only a small choice of instruments. Sure enjoyed your mandolin playing and styling, you make the "so called" entry level mandolins sound like the cherished vintage instruments. I always heard that the musician had lots to do with the sound of an instrument. Now I believe it! Mickey would you mind telling me the type and thickness of the flat picks you use for your mandolin playing? I am always searching for the ideal pick. I also do a crude form of crosspicking that I picked up from Jesse Mc Reynolds many years ago. Best wishes and keep up the good work. Paul Harris

Date: Sun, 22 Oct 2000 Mickey, Thank you very much for your informative response. I will keep my eyes peeled on e-bay for your auctions and see what I can find. You were very kind to answer my questions, and hopefully we will open a whole new world for my Dad. Thanks again for your letter, and I'll be looking forward to dealing with you in the future. Tim & Celeste Offet

Date: Sat, 21 Oct 2000 Great site - a tutorial in itself!

Date: Thu, 19 Oct 2000 Hi Mickey! I received my KM-675 on Tuesday and wanted to drop you a note to thank you for helping me out on the phone and for your speedy shipping. The mandolin arrived in perfect shape in spite of the fact that the postal service seemed to have done their best to destroy the shipping box - it was *really* in bad shape.

The KM sounds great to me and was set up perfectly, I'm having a great time learning a new instrument (I'm a guitar player) and it has opened my ears to styles of music that I had been pretty much unfamiliar with, especially bluegrass...

I will recommend your site to my friends and expect to do more business with you in the future. Maybe I'll have to trade up to one of those Webers someday! :-) Regards, Bill Coates

Date: Tue, 17 Oct 2000 great site. I was very impressed with the fact the owner called me in California to answer some questions personally, and actually spent valuable business time on the phone discussing mandolin techniques. Very impressive. Skip

Date: Tue, 17 Oct 2000 Dear Mickey: I received the Weber 'Hyalite' yesterday. Knowing I had been atremble with anticipation for days, my wife had me called out of a meeting to let me know. I danced out of work an hour early as I was pretty useless all afternoon dreaming of the plain brown box waiting at home. After a few get-to-know-you moments tuning her up, I was ready to go.

And, yes, although there may be more than a bit of self-fulfilling prophecy in all of this, I fell in love. So sweet, so pliant and full, those ringing notes as vibrant and clean (particularly as compared to the 140S I've been renting) as a 5 year olds dream. Around her neck and over the frets, even my treacly, ignorant fingers felt nimble and, somehow, more sure. I have absolutely everything to learn, it's true, but on this instrument it'll come more quickly and provide more pleasure, I am convinced.

Thank you for your exceptional level of involvement and enthusiasm throughout my exploration, analysis, and eventual purchase, of this little gem. More than your terrific prices, more than your informative and comprehensive website, it was your cheerfulness ( and alacrity) in emailing me, talking to me, that made this an easy and obvious purchase. Craig Holdren

Date: Tue, 17 Oct 2000 I really enjoyed your site. It has a lot of useful information. Keep up the good work. Todd Bowers

Date: Mon, 16 Oct 2000 Mickey: I just got back in the office today after a week of vacation, so I just read this email. I received the Bridger Octave on Friday, Oct 6, and have been having a ball with it. It is a great instrument! The action was perfect--I really appreciate the set-up you did (you said you lowered the action a little from the factory set-up). It was much better than the action on the Sage (which I had received directly from Weber). I will get back to you later with a testimonial. Just wanted to let you know I got it and everything is sweet. Ron

Date: Sat, 14 Oct 2000 Hi Mickey, The new fiddle got here this afternoon!!! Thanks for the fast shipping and the gift certificate that made it possible to buy the fiddle. For the price, the Cremona is an excellent instrument and I was pleasantly surprised at the quality of workmanship and materials! I've never handled a fiddle before and the video walked me right through tuning and basic principles. I was quite impressed!!! Thanks again, Dan Lucky Dan's Detector Shop

Date: Sat, 14 Oct 2000 Dear Mickey, Love my new Regal bass, thank you for making it possible, and thanks for the gig bag. I'll send pictures as I get started on your FOLK OF THE WOOD sign. Thanks again, Ken Hall

Date: Fri, 13 Oct 2000 Hi this is Brian King. I received the Chet Atkins model yesterday (10-12-00) ,it plays and sounds beautiful.I also tried to leave you positive feedback but because the guitar did not meet reserve the system will not allow feedback .I am pleased with the guitar . Thanks Brian King

Date: Fri, 13 Oct 2000 Hi Mickey, Late yesterday afternoon my new Weber Bridger arrived. I couldn't be happier with it, and with the process that led to its purchase. As a luthier, I am really impressed with both the wood and the craftsmanship in the Bridger. The sound and the action are wonderful. And working with you has reaffirmed my faith in long-distance transactions. Your trade-in policy made the deal possible, as did your generosity. This was a lot like making a mutually satisfying arrangement with a friend. My sincerest gratitude....Dr. Gerry Snelson

Date: Tue, 10 Oct 2000 Hi, Mickey---Got a "written confirmation" today in the mail. Thanks. I will be looking forward to the shipping date of this banjo, and keeping my fingers crossed it will sound (and play) like I anticipate. I'm gld to hear you feel so positively about Wildwood. I touched base with a couple of Wildwood players on the Kingston Trio "Musicians' Rendezvous" website. They also like their respective instuments. I will be anxiously awaiting notification that it has been put on the truck. Keep me posted. Regards---NORM

Date: Mon, 9 Oct 2000 Mickey, Sorry this is late. I'm writing you in regards of the TC bouzouki I've purchase about a week ago. This is a great zook especially for people just starting out. It has a good sustain, tone and is well built. I'm very happy with this purchase. Rich

Date: Mon, 9 Oct 2000 My new Regal RD 45 (black)  squareneck resonator arrived Saturday and I must say that I am very impressed. The sound is very clean, no buzzes, rattles etc. I have played some of the best dobros made in past years and owned a Gibson/ OMI 27 Deluxe for years. This dobro has the quality volume and resonator sound that can compete with the more expensive models. The tone is bright and very cheerful. I chose the Regal because I wanted a dobro just to play at home and get me through until I can get the money for the Sheerhorn of my dreams. I may have to wait a while longer because I would take this to any jam and not be drowned out by those banjos. Mickey and Suzie, thank you again for all of your help. I found you store very friendly and VERY professional. I will recommend your site to anyone interested in music. Let me know when you get that new dobro book done. I can't wait to try it. Your Friend, Gary Boyett Denver, CO

Date: Sat, 7 Oct 2000 Subject: Kentucky KM-150S Arrived well packaged and in 2 days! Set up is perfect,easy to play and exceptional tone for the money. Once again,thank you for another very smooth transaction! Jon Pass Marietta, OK.

Date: Sat, 7 Oct 2000 Hello. Do you have any info on fingering positions for the viloin? I checked you website and the information you gave on holding the violin, tuning, etc, was great! Thank you! Rebecca Nelson

Date: Fri, 06 Oct 2000 Hi, Mickey---Thanks again for your attentiveness. I truly have become a "convert" to FOTW. I have been emailing Russ Scinta, and he mentioned the violin he ordered for his daughter from you came in, and it sounds really nice. I, of course, had to share with him the news that I ordered a Wildwood banjo from you. He purchased an Epiphone/Gibson Long-Neck about two years ago, and like me, was a major fan of one Dave Guard of the Kingston Trio (and Seeger, of course), so he "understands" the mild obsession. My wife is another story, however...I must compliment FOTW and you for the customer-relations. I actually read many of the testimonials on your site, and have also listened to any number of the audio samples of banjo picking. I consider the fact that I found your site via a random web-search on banjos to be fateful at this point. I have also bookmarked a number of banjo sites from months ago on my laptop, including Wildwood, Deering and Ome/Ode. I grew up in an era when purchasing a 5-string banjo was not considered an early sign of mental illness. These days, it's becomming a bit rare I suspect, although the folk/bluegrass market is loyal, and I suspect fairly discriminating. Whether I fall in love with this instrument, or not, rest assured I am totally satisfied with FOTW and your personal involvement. I feel I was treated more-than-fairly, and will be recommending your site (and business operation) to anyone looking to purchase an instrument. Word of mouth and email these days counts for a lot. As a Lutheran pastor, I have a fair amount of credibility and a pretty diverse network of connections. I know Russ was glad I gave him a "heads up" on you folks, and I would not hesitate to do so in the future! Regards--Norm Gauch

Date: Thu, 5 Oct 2000 Mickey, Thanks so much for your quick response. I heard from Irene right away and we have made arrangements to swap the HD for a tuned one! She said that it could have been bumped badly in shipping which could have jarred the bridge, or it may have been shipped without being fully tuned, as the regular shipping person was on vacation when this one was shipped. In any case, she assured me that these are shipped all over the world and stay in pretty good tune. I was VERY relieved to hear that. Trying to tune all those strings, (and they kept stretching) was giving me a devil of a time! I appreciate the quality of your customer service! Susan Silva

Date: Thu, 5 Oct 2000 I enjoy learning the fiddle that I purchased from folk of the wood, now what will be next.....Mollie Roth

Date: Thu, 5 Oct 2000 My primary interest is Mandolin. I've heard a lot of positive comments about your company. PS, nice website. Steve Hansen

Date: Wed, 4 Oct 2000 Received my banjo (Saga Style III) yesterday and everything was intact. Really like the way it sounds.....a lot different from the open back that I have. I want to thank you for your courteous service. If I need any extras, I will definitely order from you.....who knows....I could move up before long to a Stelling. Thanks again......and ROLL TIDE. Fred Johnson

Date: Wed, 04 Oct 2000 Mickey, It turns out I have a pretty solid buyer for this guitar here so let me do that deal first and then get back to you. I hope the references I have given people about your business have or will bring you customers - however, you need not feel anything like indebtedness. You are running a quality business - and some of the best prices I've seen anywhere - and I just feel good about being able to tell folks about you! Dan Liechty

Date: Mon, 2 Oct 2000 Mickey, thank you very much for the tuning suggestion for an octave mandolin to be tuned like a plectrum banjo.
I look forward to receiving your catalog. Charles Pascoe

Date: Sun, 01 Oct 2000 Hi, Just wanted to drop by and say thanks! Recieved the KM150S mandolin yesterday and love it! Setup was perfect and it sounds great, much nicer than anything in the price range that I have seen.. I'll be back for a better one as soon as I wear this one out! Mark Rogers Canton, GA

Date: Fri, 29 Sep 2000 Dear Mickey, I got my mando (Kentucky KM-630) and I like it a lot! It sounds great! I am learning to play Amazing Grace. Thanks for your help. Casey Kruse

Date: Sat, 30 Sep 2000 As a very new beginner to "fiddling", your web page has been very helpful...!!
Thanks for sharing !! jan

Date: Sat, 30 Sep 2000 I played a Johnson Single Cutaway acoustic last week and was quite impressed with sound and feel.
Thanks Sam Bailey

Date: Sat, 30 Sep 2000 Your fiddle lessons are wonderful!

Date: Sat, 30 Sep 2000 I really like your site. I've just started trying to learn to play the mandolin, and your free lessons have been a big help. Thanks! John Lesley

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